Delete your Whittle account

For the app Whittle: Find the right buy · Last updated 30 September 2026

You can delete your account and its data at any time, in the app or by email. Deleting doesn't refund searches left in your balance, so use them first if you'd like to.

In the app

1. Open Whittle and tap Settings.
2. Tap Delete account.
3. Confirm. Your account and data are deleted straight away, and you're signed out.

By email

If you can't use the app, email hello@whittleapp.co with the subject Delete my account, from the email address you sign in with. If you signed in with Apple and chose "Hide my email", say so and we'll help you find the account. We delete it within 5 business days and email you when it's done.

What's deleted

Straight away, when you delete in the app:

• your account and email address;
• your briefs, reports and catalogue;
• your preferences;
• your notification token.

What's kept, and why

• Purchase and give-away records, for 5 years, without your email. Australian tax law requires business records to be kept for 5 years. They show what was bought or given and when.
• The free-search marker for your phone. It records only that the phone's free searches were used, so they can't be claimed again with a new account. It doesn't identify you.
• Feedback you gave on reports, without your account or the search it was about. Anything you typed in it stays as you wrote it. It helps fix mistakes in reports.
• Research on products isn't yours and isn't deleted, but it never held your brief or anything about you.

If you only ever used Whittle without an account, that anonymous record is deleted after 24 months without use.

On the waitlist?

The waitlist is separate from the app. To leave it, reply to any email from us or write to hello@whittleapp.co. We act on it within 5 business days.

More detail is in the privacy policy.